Your address will show here +12 34 56 78

Delivery is Door to Door for Singapore Only
DELIVERY IS ONLY APPLICABLE FOR ONLINE PURCHASE
Delivery Charges Lowers for more Purchase as follows :

Shipping rates

  (Purchase price : Shipping rate)
($0 – $150: $25) ; ($151 – $250: $20) ; ($251 – $350: $15) ; ($351 – $500: $10) ; ($500 above: $1)

 

Payment mode:
1. Paypal

2. Bank transfer

3. Credit Card: Not available now (work in progress)

We will contact you to arrange delivery via whatsapp upon receival of money 


Refund/Change policy

Changes to order must be made at least 1 day before delivery via whatsapp to  90077242


Short shipment

Money can be credited or refunded via bank transfer or return in cash upon delivery

 

Upon receiving your order our friendly staff will message or call you to inform you the Status and Delivery Schedule . You can call or Message back if you need to change the delivery schedule . Shipment will normally be sent our on Tues to Friday  between 1 – 6pm. Kindly ensure that there are recipients to collect the goods when they are delivered. Otherwise, goods will be left at doorstep.In the event where particular goods are out of stock, customers have the options to either :

1) change the goods over the phone

2) obtain a coupon credit for future usage

3) Refund Via Paypal 


WE GUARANTEE LIVE ARRIVAL FOR OUR LIVESTOCK. Livestock and dry Goods are packed in Styrofoam or Carton boxes ,Packing is free because we use recycle boxesIf there are any discrepancies or death of livestock, customers are required to sent whatsapp msg or email  photo proof of dead fish in plastic bag within 1 hr of receiving . At our discretion, we will then credit the money (value of the goods aforementioned) into your account. (minus any shipping and handling charges). This will be applied to any future purchases with Jireh Marine Aquarium . There shall be no claim if fishes are release into your tank .
For better Survival , pls follow the Acclimatizing procedures for fishes and shrimps as follows :
1) Switch of Lights and float plastic bag for at least 30 mins
2) Release Fish and Shrimps into Floating Tray
3) Leave Fishes and Shrimps in the floating tray for at least 3 hours , Over night is the Best .
4) Release Fishes and Shrimp by over turning the floating Tray
For Corals , acclimatize as follows :
1) Switch off Lights
2) Float Corals in tank for at least 1 hour
3) Take out corals from bag and put corals into tank immediately
4) Discard water from bag


LIVESTOCK SHIPMENTS ARE TYPICALLY SENT ON TUES , WED OR THURS,  REACHING YOUR HOME BETWEEN 6-10 PM.  OUR STAFF WILL NOTIFY YOU THE DAY AND ESTIMATED TIME . YOU ARE TO ARRANGE SOMEONE AT HOME AND TO SIGN THE DELIVERY NOTE UPON RECEIPT.ADDITIONAL CHARGES. SHIPPING RATES ARE SUBJECTED TO INCREASE ACCORDING TO THE RISE OF FUEL , COE PRICES AND TRANSPORT COST . THE PACKING BOXES , LINER, ICE  AND  HANDLING ARE FREE OF CHARGE. TO FURTHER  INCREASE THE VALUE OF THE SHIPPING RATE YOU CAN ORDER A MIXTURE OF CORALS , FISHES , DRY GOODS , ADDITIVES, SALT AND FOOD .

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